Frequently Asked Questions

Please read our FAQ before sending us a message.

You get an email confirmation as soon as your order is placed. Please check you "SPAM" mail for confirmation. If you encountered any difficulties uploading your order, a support team will contact you during business hours. When your order is placed it will be entered with estimated turnaround time as soon as the information from you are uploaded and payment is received. Most orders can be expected to be received within 72 hours, we have a high volume of orders.

For your convenience and for fastest turnaround time you can pay by Visa, MasterCard, Discover and American Express VIA our PAYPAL CHECKOUT. Your card is charged at the time you place your order so payment is confirmed before your job is inputted into the system and as a little as 5 minutes after you place the order. TheMCAeShop is a PayPal verified company.

You will receive a email from our team once the product has been completed from our system. Once job has been completed you will receive another email confirmation once order was completed.

YES! Our data server has a dedicated SSL certificate for all uploads. All payments are handled by www.PayPal.com offsite on their servers which also are SSL. Your information is safe and will not be re-sold to any third party!

Absolutely! Your digital file can be used at any printer. When we designed digital file, we appropriately size the flyer with the intent of printing! (300 d.p.i.) or higher.

NO, once your order and payment has been submitted in our system – the process begins immediately. NO REFUNDS!.

The design of your product is so affordable to everyone because of the volume we do on a weekly basis. We place a small LOGO, “Designed by TheMCAeShop” to appear in your small print somewhere on your flyer/product. This small logo helps us promote our company and is an additional way for you to say “Thank You” to US for providing such awesome products at an affordable prices!

NO. We are NOT affiliated with no Network Marketing Companies on our website. We simply specialize in representing Motor Club Of America/ TVC Matrix by allowing registered associates an opportunity to further their careers by utilizing our unique and high-quality marketing materials. Our designs are created with the most current information possible.

Please use the form below to contact us, or give us a call at 800-920-7713 we will respond in a timely manner. Thank you.

Fields marked with an * are required